Terms of Service
Effective Date: 10/8/2025
Acceptance of Terms
By using Tow Xperts' services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
Services Provided
Tow Xperts provides professional towing and roadside assistance services including:
- Flatbed towing services
- Enclosed vehicle transport
- Vehicle lockout assistance
- Winch out recovery
- Emergency towing
Payment Terms
Payment is due upon completion of services unless other arrangements have been made. We accept cash, credit cards, and other forms of payment as agreed upon at the time of service.
Liability and Insurance
Tow Xperts maintains appropriate insurance coverage for our operations. While we take every precaution to protect your vehicle during transport, our liability is limited to the coverage provided by our insurance policy. We recommend you verify your own insurance coverage for additional protection.
Customer Responsibilities
As a customer, you agree to:
- Provide accurate information about your vehicle and location
- Remove all personal items from your vehicle before towing
- Provide clear access to your vehicle
- Pay for services as agreed
- Follow safety instructions provided by our technicians
Service Availability
While we strive to provide 24/7 emergency services, availability may be affected by weather conditions, high demand, or other circumstances beyond our control. We will make every effort to respond to service requests as quickly as possible.
Cancellation Policy
If you need to cancel a service request, please contact us as soon as possible. Cancellation fees may apply if our technician has already been dispatched to your location.
Limitation of Liability
Tow Xperts' liability shall not exceed the amount paid for the specific service. We are not liable for any indirect, incidental, or consequential damages.
Dispute Resolution
Any disputes arising from our services will be resolved through good faith negotiation. If resolution cannot be reached, disputes will be handled according to Florida state law.
Contact Information
For questions about these Terms of Service or our services, please contact us:
Phone: (954) 629-0000
Email: info@tow-xperts.com
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of any changes.